How It Works
Three simple steps to alternative medicine treatment — starting with a free nurse consultation. No referral needed, 100% telehealth from home.
- Free initial nurse consultation to check eligibility
- Convenient telehealth consultations from home
- AHPRA-registered doctors specialising in alternative medicine
- Personalised treatment plans tailored to your needs
- E-scripts sent directly to your pharmacy
- Ongoing support from our nursing team
Our Approach to Holistic Health
Accessing alternative healthcare should be straightforward and well supported. Our Australia-wide telehealth process guides eligible patients from their initial eligibility assessment through to ongoing clinical care, ensuring every stage of the treatment journey is clearly explained and professionally managed.
Eligibility Test
Complete a short eligibility test online. Alternatively, call us on 1300 421 597 to discuss with our team.
Patient Intake Form
If eligible, you'll receive an email with a link to the New Patient Intake Form. Our nurse can assist you if needed.
Free Pre-Screening Call
One of our nurses will call you to discuss the process and schedule your doctor appointment.
Doctor Consultation
Attend a 15-minute telehealth consultation with an independent, AHPRA-registered doctor.
Prescription Dispensary
Where clinically appropriate, your doctor may issue an electronic prescription following your consultation. Prescriptions can be sent directly to our partner dispensary or your preferred pharmacy, depending on your personalised treatment plan.
Ongoing Patient Care
Our nurses will check in after your first appointment. Contact our team anytime for support.
Eligibility Test
Complete a short eligibility test online. Alternatively, call us on 1300 421 597 to discuss with our team.
Patient Intake Form
If eligible, you'll receive an email with a link to the New Patient Intake Form. Our nurse can assist you if needed.
Free Pre-Screening Call
One of our nurses will call you to discuss the process and schedule your doctor appointment.
Doctor Consultation
Attend a 15-minute telehealth consultation with an independent, AHPRA-registered doctor.
Prescription Dispensary
Where clinically appropriate, your doctor may issue an electronic prescription following your consultation. Prescriptions can be sent directly to our partner dispensary or your preferred pharmacy, depending on your personalised treatment plan.
Ongoing Patient Care
Our nurses will check in after your first appointment. Contact our team anytime for support.
What to Expect
During Your Nurse Consultation
Your free nurse consultation is an opportunity to discuss your health needs and determine if our services are right for you. Our friendly nurses will review your medical history, explain the process, and answer any questions you have. This consultation is completely free, and there's no obligation to proceed.
During Your Doctor Consultation
Your 15-minute telehealth consultation is conducted via secure phone. The doctor will review your health history, discuss your symptoms and goals, and determine if alternative medicine treatment is appropriate for you. If treatment is prescribed, an e-script is sent directly to your chosen pharmacy.
After Your Appointment
Our care doesn't stop after your consultation. Our nursing team will check in with you to see how you're going. You can contact us anytime on 1300 421 597 for support. Follow-up consultations are recommended every 3 months minimum to review your treatment plan.
Frequently Asked Questions
Find answers to common questions about our alternative medicine services and holistic treatments.